PRIVACY STATEMENT
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@hagleywest.com or mailing us at:
Hagley West Watches, 3 New Road, Greens Norton, Northamptonshire NN12 8BW United Kingdom
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
| Cookie | Domain | Type | Description |
|---|---|---|---|
| _fbp | .hagleywest.com | Advertisement | This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. |
| fr | .facebook.com | Advertisement | Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. |
| test_cookie | .doubleclick.net | Advertisement | The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. |
| _landing_page | .hagleywest.com | Analytics | Shopify installs this cookie to track landing pages. |
| _y | .hagleywest.com | Analytics | This cookie is associated with Shopify's analytics suite. |
| _s | .hagleywest.com | Analytics | This cookie is associated with Shopify's analytics suite. |
| _shopify_y | .hagleywest.com | Analytics | This cookie is associated with Shopify's analytics suite. |
| _shopify_s | .hagleywest.com | Analytics | This cookie is associated with Shopify's analytics suite. |
| _gcl_au | .hagleywest.com | Analytics | Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. |
| _ga_BDLWDVZXQF | .hagleywest.com | Analytics | This cookie is installed by Google Analytics. |
| _ga | .hagleywest.com | Analytics | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _shopify_sa_t | .hagleywest.com | Analytics | This is a Shopify analytics cookie relating to marketing and referrals. |
| _shopify_sa_p | .hagleywest.com | Analytics | This is a Shopify analytics cookie relating to marketing and referrals. |
| _gid | .hagleywest.com | Analytics | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
| __cf_bm | .klaviyo.com | Functional | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
| secure_customer_sig | www.hagleywest.com | Necessary | Shopify sets this cookie to be used in connection with customer login. |
| cart_currency | www.hagleywest.com | Necessary | Shopify sets this cookie to remember the user’s country of origin and populate the correct transaction currency. |
| _orig_referrer | .hagleywest.com | Necessary | Shopify sets this cookie to be used in connection with shopping cart. |
| shopify_pay_redirect | www.hagleywest.com | Necessary | Shopify sets this cookie to enable secure online payment and checkout. |
| _pay_session | shop.app | Necessary | Shopify sets this cookie to enable secure checkout and payment function on the website. |
| ci_session | expertvillagemedia.com | Necessary | This cookie is set as default session Cookie name in config.php in config folder in CodeIgniter. |
| _shopify_evids | www.hagleywest.com | Other | No description |
| nodeid | aivalabs.com | Other | No description |
| _privy_D38BF4B174A67B0E1CC374C0 | .hagleywest.com | Other | No description |
| qab_previous_pathname | www.hagleywest.com | Other | No description available. |
| locale_bar_accepted | www.hagleywest.com | Other | No description |
| ku1-sid | .hagleywest.com | Other | No description available. |
| ku1-vid | .hagleywest.com | Other | No description available. |
| _gat | .hagleywest.com | Performance | This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. |
| __kla_id | www.hagleywest.com | Performance | This cookie is set by the provider Klsviyo. This cookie is used to collect information on the visitor's behaviour. This information is used for internal analytics and is used to optimize the website. It also register if the visitor has subscribed to news letter. |
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - Klarna
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
- Pay in 3 instalments
- Pay in 30 days
Klarna's Pay in 3 instalments and Pay in 30 days credit agreements are not regulated by the FCA. Use of these and any missed payments may affect your ability to obtain credit from Klarna and other lenders. 18+, UK residents only. Subject to status. T&Cs apply. klarna.com/uk/terms-and-conditions
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
SECTION 10 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sales@hagleywest.com or by mail at
Hagley West Watches
[Re: Privacy Compliance Officer]
3 New Road, Greens Norton, Northamptonshire NN12 8BW United Kingdom
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